7 Day Risk Free Test Ride

At Giantnerd we stand by every bike that we sell.  We are so confident you will be 100% satisfied with your new bike, that we are going to let you ride your new bike for a full week risk free.  That's right, risk free and we mean it, we will give you a full refund and even pay your return shipping.  If you are not completely satisfied, just give our friendly and helpful customer service staff a call or send them an email.  They will send you a return shipping label to send the bike back to us at no cost to you.  All we ask is that you let us build your new bike, so we can guarantee you are getting a precision tuned riding machine.

To take advantage of this incredible offer, you just need to order a new bike in Ready to Ride condition and contact our friendly customer service agents at 877-731-6051.  When you contact the service team, they will help you with sizing and make sure you are getting the perfect bike for you.

Just please don't crash your bike, abuse it, strip the crank arm threading, or take it off the 50 foot jump at your downhill mountain bike park. Any deductions will come out of your final refund, but don't worry we are not just going to deduct without letting you know.  A customer service agent will personally contact you if we have any questions about the bike's condition.  We do all this to make sure that you have the same experience, or a much better one, than you would have at your local bike shop.  This means you can try it out, see if it works for your riding style, and turn some heads on the road or trial. These bikes are top of the line, and our service and warranty are second to none.  Let us prove it to you today.


Terms & Conditions

  • Only One 7 Days Risk Free Test Ride per customer
  • Only one 7 Days Risk Free Test Ride per order
  • Bike must be purchased "Ready to Ride". All "No Build" bikes are excluded from this offer
  • Only available to customers in the contiguous United States
  • We will not accept used apparel returns, all apparel must be in original packaging with tags attached
  • Offer only valid on Tommaso bikes, all other brands excluded
  • Only available on Tommaso new bikes, excludes Super Sale & Closeout bikes.
  • Free return shipping labels must be activated with in 7 days of when it is created, or the customer will be responsible for return shipping charges
  • Stripping of crank arms or crashing your bike voids 7 Day Test Ride
  • Crashing your bike voids 7 Day Test Ride
  • Return requests or exchanges based upon price changes do not qualify for 7 day risk free test ride
  • Shipping Bikes Is Expensive! Please don't order a bike and refuse shipment. All refused Shipments are subject to a Non-Refundable $75 restocking fee.
  • Multiple bike discounts will not apply if one or more bikes is returned
  • Non-component changes may occur anytime without notice, and do not warrant a 7 Day Test Ride
  • Returns based on model year are not eligible for 7 Day Risk Free Returns. Please check the specifications charts before ordering, to assure you are getting the exact model and components you want.
  • Please clean your bike before returning.  There will be a $50 charge for any bike that is returned with dirt, mud, or grease on it.